Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"Care Animal Hospital of Libertyville, Illinois is the best!!! Our cat had an unsuccessful treatment for an infection. We were stumped decided to call this new Animal Hospital and see what and if anything could be done to treat our cat. Well that was the BEST call we have ever made. First, we were treated warm and welcome over the telephone. They made it their priority for our cat to be seen same day. Upon arrival their were many happy pets and their owners coming and going and we were like wow this facility is spotless and no out of control animals. The entire staff is above and beyond exceptional. There were a few kittens on site as well as a 1 year old cat from an area Rescue that were up for adoption. Animals were in clean care and comforting condition and did not appeared stressed. The staff follows up to make sure your pet is ok."

Katherine S.

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